Refund policy
Zauv Return & Refund Policy
1. 7-Day Free Returns
You can return your order within 7 days of delivery for:
– Sizing issues
– Damage during transit
– Change of mind / Style mismatch
We offer full refund once we receive the item in its original condition, with all packaging and documentation intact.
2. Lifetime Buyback Guarantee
We offer lifetime buyback at the prevailing gold rate (metal weight only, as listed in product specs).
Making charges and stone values are excluded.
Store credit will be issued after quality check.
3. No Returns or Buyback On:
– Custom-made products
– Limited, one-of-a-kind pieces
4. Contact Us
For any queries or to initiate a return: info@zauv.in
Simple. Secure. Styled for you.
— Team ZAUV ✨